WebinarRegistration
Flo & Tell: User Community Roundtable Series
Wednesday, November 19 @ 2 PM EST
Join us for an interactive roundtable on eConsent best practices, where industry peers will share lessons learned, practical strategies, and creative approaches to improving the participant consent experience.
From site adoption to regulatory alignment, this session is designed to spark conversation and exchange real-world insights you can bring back to your own trials.
Meet your Hosts

Erin Gainey
Senior Training Consultant
Florence Healthcare

Colleen Toliver
Training Specialist
Florence Healthcare
Meet your Panelists
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Courtney Igne
Courtney Igne is a Senior Clinical Trial Project Manager at Massachusetts General Brigham dedicated to improving trial workflows and fostering collaboration among sites and researchers. As a key contributor to the ALL ALS Consortium and the HEALY ALS Platform Trial, she works to enhance multi-site coordination, streamline study operations, and ensure efficient data collection. With a strong background in optimizing clinical trial processes, Courtney is committed to advancing best practices that improve study efficiency and participant experience.

Heather Jones
Heather Jones is a Senior Regulatory Coordinator with eRegulatory Support Operations at the Fred Hutchinson Cancer Center. She serves as the organization’s eConsent expert, collaborating with investigators, and internal teams to enhance and streamline the patient consenting experience. With over 13 years of experience in clinical research, including her work as a Clinical Research Coordinator, Heather draws on her deep understanding of study coordination and site operations to effectively support and guide research teams. She leads initiatives to improve training, strengthen support systems, and optimize the use of eConsent platforms across clinical research. With a strong focus on regulatory compliance and process improvement, she is dedicated to advancing efficient, high-quality clinical trial operations and fostering innovation in electronic consenting practices.
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Sofia Khan
Sofia Khan has been in Clinical Research for 5+ years and she’s seen the industry evolve including the incorporation of eConsent. She has a passion for enabling our site teams with all the tools necessary to conduct successful visits and therefore studies. When the sites are empowered, the patient experience will be a breeze.